Q:
Can my pets stay together in the same
run?
A:
Yes. Our runs are 4 by 16 feet and
our many outside play yards are 25 by 50 feet and 8 by 35 feet.
Q:
What is your cancellation policy?
A:
We realize that plans do change and
wish to accommodate all of our customers needs. We have a 48 hour
cancellation policy. After that you will be charged for your reservation.
Q:
While my dog is boarding with you,
will you play with him?
A:
Each dog and cat boarding with us gets
individual care and attention. The dogs are taken out to the play
yard for playtime. Cats are not let outside but are played with in
the cattery.
Q:
Can my pet have their own toys and
bedding?
A:
Yes. If you wish you can bring two
toys. We provide fleece blankets which are safe and comfortable.
Q:
Can I bring my own food?
A:
We feed Healthwise by Nutra
Pet Products. For more information visit www.naturapet.com.
However, if
you would rather bring your pets food please pre-measure and bag each
meal separately and clearly label the bags with your pets name.
Q:
Do you administer medicines or vitamins?
A:
Yes we do. There is a $1.00 charge
for each dose given.
Q:
Is your kennel heated?
A:
We keep our kennel heated for the comfort
of your pet all winter long.
Q:
Do you board cats?
A:
Yes we do! We have a great love for
cats we will take excellent care of yours. Our cattery is in a building
away from the barking dogs. It is heated and kept quiet so the cats
can relax during their stay. Our kitty condos are 5 feet high and
have two carpeted shelves for freedom of movement or just plain lounging.
There is also plenty of room for their litter box and food and water.
Q:
What if my pet becomes ill?
A:
For any sudden medical needs, your pet will be taken to your veterinarian.
If your vet is unavailable your pet will be taken to the Emergency
Vet here in Corvallis.
Q:
Is the kennel staffed 24 hours a day?
A:
Yes. Our residence is on site so there is always someone here. We
don't have office hours on Sunday but your pet will still be taken
care of.
Q:
Can I make an on-line reservation from this web site?
A:
No you can't. Please contact us by phone so that we can learn more
about you and your pet. We prefer this more personable approach to
taking care of both of you!
Q:
What are your check-in and check-out
times?
A:
You are charged for the day you check your pet in regardless of the
time. Check out time is 12:00 noon. So for example if you bring your
pet in on Friday and pick it up on Monday before noon, you will be
charged for Friday, Saturday and Sunday. The boarding fee on the last
day is also waived if you choose to have your dog groomed before pick
up.
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